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【Recovery】About the failure of a part of mail service

The failure of the mail service is recovered.
Thank you for your cooperation.

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We are continuing the investigation on the failure, but it is expected that it will take some time to solve the problem.

Please use the method “Use with mail software” http://www.itc.keio.ac.jp/ja/hosting_manual_user_mailuse.html#1 (Japanese article) until the trouble is resolved.

We apologize deeply about the inconvenience.

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We are continuing the investigation on the failure, but it is expected that it will take some time to solve the problem.

As a result of the investigation, it is found that this failure affects "Web Mail" http://www.itc.keio.ac.jp/ja/hosting_manual_user_mailuse.html#3 (Japanese article) only.
Therefore, please use the method “Use with mail software” http://www.itc.keio.ac.jp/ja/hosting_manual_user_mailuse.html#1 (Japanese article) until the trouble is resolved.

We apologize deeply about the inconvenience.

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Currently, a failure has occurred in a part of mail service.

■ Period of failure occurrence:
May 16th, 2017 - present

■ Mail domains that may be affected
ttck.keio.ac.jp
pha.keio.ac.jp
bio.keio.ac.jp
mech.keio.ac.jp
chem.keio.ac.jp
math.keio.ac.jp
phys.keio.ac.jp
sdm.keio.ac.jp
kbs.keio.ac.jp
elec.keio.ac.jp
applc.keio.ac.jp
hc.st.keio.ac.jp

We apologize for the inconvenience.
We appreciate your understanding and cooperation.

Last-Modified: May 18, 2017

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